Cash Out Policy

PokerNuts.eu's commitment to making sure that your funds are safe is absolute. To assure the security of all money held in trust by us, we store our members’ account funds in a separate bank account. We are in discussions with a number of organizations on how to make this process transparent to ensure that our customer’s funds are safe with us. And that no matter the circumstance our customer’s funds will be protected and returned if necessary. We are committed to providing our customers an acceptable solution by the end of March. As soon as we have a definite solution we will publish it on our website.

It is our goal to provide the best service possible and provide you with expedient cash-outs. On this page you will be able to find cash-out expectations for each method we offer.

When you cash-out, your transaction will be completed via the payment method(s) with which you have deposited money into your account when the option is available.

For practical purposes and to ensure that you receive the most value for money (i.e. do not lose a large sum due to applicable fees), we will process your cash-out transactions via the appropriate payment method(s) as follows:


If none of the methods featured above have been used to deposit funds, we will process your cash-out transaction via direct bank or wire transfer to the bank account used to deposit funds into your PokerNuts.eu player account.

Any cash-out transactions made via your PokerNuts.eu account will be conducted using the oldest (i.e. first used), active deposit method linked to your account with credit card transactions taking precedence. In this case, we take ‘active’ to mean that the method is still linked to your PokerNuts.eu account.


For more information about our cash-out policy please contact PokerNuts Support at support@pokerNuts.eu with your inquiries.

 

Cash Out & Player to Player Transfer Policy

The minimum amount which can be cashed out by players for any online payment method is $5.

PokerNuts.eu absorbs processing cost of all deposits and one withdrawal per calendar month. The second and any consecutive withdrawal during the same calendar month will be subject to a withdrawal fee of 5%. In an effort to help us keep cost down so we can provide you with these services the earliest you may request or process a withdrawal is 48 hours after your last deposit. Please note that we reserve the right to pass the processing cost entirely to you should we determine that you are abusing this privilege.

DEPOSITING PLAYERS
There are no other restrictions that apply to depositing players. All winnings generated after the initial deposit date* will have no requirements and can be cashed out and/or transferred to another player.

* Active sessions started prior to deposit time are not to be taken into account. Deposit time to be considered once all current active sessions have ended.

Definition of depositing player for cash-out:

To be considered as a depositing player you must fund your account with real money, by making a real money deposit in our cashier.

NON DEPOSITING PLAYERS
From time to time PokerNuts will offer promotions to attract new players. These promotions are intended for players who would like to check our products and services before they decide to deposit and play. We understand that these promotions will also attract players who do not have any intention to deposit. It is for those players that we established the following rules and requirements.


Non Depositing Players who have won real money
Winnings from Real money tournaments & cash tables have no requirements and can be cashed out and/or transferred. Funds won in Freeroll/Received via Player to Player Transfer will carry the 3.3 SP for every  $1 rule.

Wire transfer and bank transfer withdrawal options are not available to non depositing players. Requests for these payment methods will be declined and the withdrawal amount will be returned to the account balance.


Freeroll winnings for non-depositing players
All non depositing players who have won money from freeroll(s) must generate 3.3 status points for each 1 USD of free money received before requesting a withdrawal and/or player2player transfer. Any request made before satisfying this requirement will be declined and the withdrawal amount will be returned to the account balance.

Non-depositing winners must provide proof of identity in order to receive cash-out and/or to approve player to player transfers.


Free Money Bonus Coupons
All recipients of free money bonus coupons must generate 6.6 status points for each 1 USD of free money received before requesting a withdrawal and/or player2player transfer. Any request made before satisfying this requirement will be declined and the withdrawal amount will be returned to the account balance.


Player to Player Transfers
Maximum transfer amount from player to player is subject to Poker Nuts management discretion.
Management reserves the right to reject cash-outs for transferred funds or impose wagering requirements. 

 

Non-depositing players who are a recipient of player to player transfers may only cash-out amounts greater than the initial transfer. To clear the initial transfer player must earn 3.3 Status Points for each 1 USD received in order to successfully request a withdrawal or a Player to Player Transfer to another account. Any request made before satisfying this requirement will be declined and the withdrawal/P2PT amount will be returned to the account balance.

No previously earned Status Points will count towards releasing of a received P2PT. 

Player may not transfer free money that has yet to be cleared to another player.


Scenarios of our Cash-out Policy


Example A:
Player deposits $20 
Wins $25 in a Freeroll
Wins $40 on the real money tournaments & cash tables
Balance: $85
Entire balance can be cashed out/transferred


Example B:
Player wins $25 in a Freeroll
Deposits $20 
Wins $40 on the real money tournaments & cash tables (while generating 33 SP)
Balance: $85
$70 can be cashed out/transferred instantly ($20 Deposit + $40 ALL winnings after deposit+ $10 for 33 SP/3.3)
Remaining balance of $15 will carry the 3.3 SP for every $1 rule


Example C:
Player is a recipient of Player to Player transfer of $25
Wins $40 on the real money tournaments & cash tables (while generating 33 SP)
Wins $20 in a Freeroll
Balance: $85
$50 can be cashed out/transferred instantly ($40 tournaments& cash tables + $10 for 33 SP/3.3)
Remaining balance of $35 will carry the 3.3 SP for every $1 rule


Terms and Conditions

PokerNuts.eu reserves the right, at any time, to request proof of identity and/or impose additional conditions to determine the cash-out options available to players. Other terms and conditions may apply. Click here to review our complete Terms of Service.

The above rules have been put in place to prevent abuse. Management reserves right to disregard the above rules for any serious player who is interested in becoming a valued member of PokerNuts family.

Cash-out methods:

If the amount you wish to cash-out is greater than the total amount of funds you have deposited, or if you have used a method to deposit funds into your account by which we are unable to process your cash-out transactions, you can choose to receive your funds via the following methods if applicable:

  • Visa - To cash out via Visa, you will need to have made a deposit using your Visa card within the 6 months prior to your transfer request..
  • Skrill (Moneybookers) - To cash out via Skrill, you will need to have made a deposit using your Skrill account within the 6 months prior to your transfer request.
  • Neteller - To cash out via Neteller, you will need to have made a deposit using your Neteller account within the 6 months prior to your transfer request.

Please note: PokerNuts.eu is unable to determine the legality of any cash-out transaction in any jurisdiction. Players are advised to research their transaction options before using PokerNuts.eu’s services and/or before requesting cash-out via any of the methods available.

PokerNuts.eu reserves the right, at any time, to request proof of identity and/or impose additional conditions to determine the cash-out options available to players.

 

How quickly will my cash-out be processed?

We strive to process all withdrawal requests as fast as conditions permit. This largely depends on the payment method you selected. Please check our guidelines below:

  • Neteller - Cash-out requests will be processed within 3 to 72 hours of receipt.
  • Skrill (Moneybookers)- Cash-out requests will be processed within 3 to 72 hours of receipt.
  • CFT eligible Visa – Cash-out requests will be processed within 3 to 72 hours of receipt. The funds will be visible in your Visa statement within 3-10 days once the transaction has been processed by Visa.

PokerNuts.eu absorbs processing cost of all deposits and one withdrawal per calendar month. The second and any consecutive withdrawal during the same calendar month will be subject to a withdrawal fee of 5%. In an effort to help us keep cost down so we can provide you with these services the earliest you may request withdrawal is 48 hours after your last deposit. Please note that we reserve the right to pass the processing cost entirely to you should we determine that you are abusing this privilege.

 

Cash-out Related Queries

If you require additional help during the cash-out process or have any questions regarding cash-outs which is not covered by the information supplied here, please contact us via email to support@pokerNuts.eu

 

Requesting a Cash-out

You can request a cash-out at any time in the Cashier section of your PokerNuts.eu account by selecting the ‘Withdrawal’ tab, entering the amount of money to withdraw from the funds in your account and clicking submit.

Please note: only real money funds can be withdrawn. Play money, Bonus money and Tournament money cannot be withdrawn or exchanged for a cash alternative.

Once you have submitted your cash-out request, you will be redirected to a page indicating the method used to process your request. You will need to thoroughly check all information on the screen to be certain that you agree with the chosen method and are aware of the steps which will be taken on your behalf. If you agree with the method displayed, clicking on ‘confirm’ will begin the transfer process.

PokerNuts is unable to accept responsibility for all information displayed during the cash out process and cannot guarantee against any delay or error occurring during the transfer process.

If any of the information displayed during the transfer request is invalid or obsolete (i.e. an expired credit card), please cancel your request and contact our support department via email to support@PokerNuts.eu  with the correct information.

 

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